What to do if you homeless or at risk of homelessness


If you need are at risk of homelessness or are homeless and have nowhere to stay please contact the Housing Advice Centre. The Housing Advice Centre is part of Newcastle City Council and they will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.

You can find out more about this service by clicking on this link. Housing Advice Centre

You can contact the Housing Advice Centre on the contact details below.

Email:              housingadvicecentre@newcastle.gov.uk

Telephone:      0800 1707 008 

Opening hours for phone advice

Monday to Friday, 8.30am to 12 noon and 1pm to 4.30pm 


Out of Hours Service

This service provides advice if you have nowhere to sleep tonight.

Available Monday to Friday 5.30pm - 8am

Saturday and Sunday - 24 hours

Phone 0800 1707 008 and press option 2 for the Operator and ask for the Emergency Homeless Officer.